How to transition after qna message is received

#1

Hi guys,

I’m struggling to understand how to preform a transition from a qna that’s been returned to a user, for example, the question “Please ask your question” will prompt the user to type their question, then, qna will return the question, however, it ends the flow from there, and I want to transition the user to another node, to ask them feedback after the question.

Can someone please advise how this might be achieved?

Thanks
Justin

#2

Hi @jusso-dev, in QnA you have the option to redirect to a flow or node.

So after the bot answers your question, you can redirect them to the flow that asks for feedback. Hope this helps!