Default Message For Q&A?


#1

I’m using version 10.51.10 and using the Q&A Module.

I’m trying to have a default message if my users asks a question that I haven’t programmed in the Q&A.

For example customer asks “How old are you?” the bot would response “I’m sorry, I don’t understand.”.

Thank you for all the help.


#2

You could try disabling QnA middleware and handle process programmatically.