Capture name or email on HITL Module

Hi guys. Is it possible to replace the bot-generated ids in HITL and capture user details ( like a name or email) :: I would like to replace the id ( circled in yellow) with a user/client name/email

example ::

@kenkaigu If you update the user attributes first_name and last_name, it will be displayed instead of the number. You can replace it inside an action, a hook or by using the SDK

Ex, you could send a special event type “set_name”, and create a hook before_incoming_middleware, which will set properties event.state.user.first_name and event.state.user.last_name to the specific values you’d like (you also need to set the flag FORCE_PERSIST_STATE and SKIP_DIALOG_ENGINE, there’s more examples in the hooks folder